Rachel Lerman from The Washington Post looks at the online shopping rush this holiday season, where even e-commerce giants are overwhelmed and countless orders are arriving late.

Even when you buy something used on Amazon, you expect it to be in good-not garbage-can-condition. Don't be so sure, says Khadeeja Safdar from The Wall Street Journal. She joins us to explore the startling trend of trash-turned-treasure sold on the website.

Catey Hill from Moneyish tells us how to buy smarter and save money when shopping on Amazon.

What keeps small business employees happy? The answer may surprise you. And the social media company changing the way we think about online shopping.